Shipping and Handling Policy

We ship worldwide. Merchandise will be sent within 24-48 hours of payment and will take 5-10 business days for standard delivery anywhere within Canada and the United States. Standard International shipping will take 7-14 business days. Please note that JAIDE is not responsible for any potential delay after item has been sent as it is provided by the carrier and may vary with package origin and destination. The selection of shipping options are available to you upon checkout.

Return Policy

Regular Priced Items bought on will gladly be returned for a refund within 20 days of the purchase date. All merchandise must be received back in its original form. It must not be worn, altered or damaged. Refunds will be issued in the same form of original payment type, excluding shipping and handling costs.   All tags must be attached when returned. PLEASE NOTE THAT ALL SALE ITEMS, ACCESSORIES, SWIMWEAR, AND BODYSUITS ARE FINAL. If such items are returned a $25.00 charge will be made to your account and the items will be returned to you. In the event of a return, shipping and handling charges of returned merchandise are not refundable. All SALE items are a FINAL Sale and cannot be exchanged or returned.

To make an exchange or return please print and fill out the form below and send it back with your returned merchandise.  If there is a difference in price on the items exchanged we will either charge the difference to the account your provide. A standard shipping fee of $6.95 to US ,  $9.99 to Canada or $16.99 International will be charged to your card for the exchange S&H.